The Kennel Club

Insurance for dog trainers, clubs, societies and organisers of companion dog shows

How do I make a claim?

In the unfortunate event that you need to make a claim on your Kennel Clubs Insurance policy, you will have direct access to the experienced, UK-based claims team from Hiscox who will do all they can to assist you. If you wish to report a claim please contact Hiscox on +44 01206 711 789 (between the hours of 9am to 5pm).

Alternatively all new property claims (Personal accident, Property and Event cancellation) can be emailed to and all new liability claims (Directors’ and trustees’, Professional indemnity and liability) to

If you would like to check the progress of an existing claim, please call Hiscox on 01206 773 899 for property claims and 0113 205 1072 for liability claims. When contacting us, please provide as much detail of the claim as possible, to include contact details of the key people involved and any documents relevant to the claim.

It is when you make a claim that you really find out how good your insurer is and we are confident that you will not find a better service in the UK. Hiscox prides itself on its fast, efficient, fair and sensible claims service, offering access to expert legal teams.

Please have your policy reference to hand to help us deal with your claim more quickly.

Your policy reference will be on the top of your policy schedule.

Get in touch

If you can’t find what you’re looking for on our FAQs page please contact us

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